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***UPDATE...I forgot to mention that the phone was listed here on Amazon, as a 16gb, and it turned out when the tech at Apple ran the test on the phone, it was determined that not only was the phone junk...it was an 8gb. phone, not a 16gb. as the Seller and Amazon had listed!!! again...Beware!!! *****BEWARE AND BE ADVISED THAT THIS SELLER IS VERY DISHONEST AND A CROOK!!!!*****
I BOUGHT THE 3G PHONE FROM YOU BY YOUR AMAZON LISTING STATING THAT THE PHONE IS LIKE NEW CONDITION WITH NO SCRATCHES OR ANY ISSUES OR PROBLEMS WITH THE PHONE WHAT SO EVER! PROBLEMS::::THE CASE HAS MANY SCRATCHES ON THE BACK OF IT,BUT IF THAT WAS THE ONLY ISSUE I WOULD NOT BE CONTACTING YOU. ***THE PHONE IS JUNK!! THE PHONE HAS BEEN JAIL BROKE AND WAS USED WITH ANOTHER CARRIER,(SUCH AS TEAM MOBILE). I BOUGHT THIS PHONE FOR MY TEENAGE DAUGHTERS 15th BIRTHDAY. WE DID NOT TRY TO HAVE THE PHONE ACTIVATED AS SOON AS WE RECEIVED IT, BECAUSE HER BIRTHDAY WAS A WEEK LATER. AFTER SHE OPENED THE WRAPPED UP PHONE ON HER BIRTHDAY, WITH ALL HER FRIENDS (Her Gift from us-Mom and Dad),THE NEXT DAY WE TOOK HER AND HER PHONE TO OUR LOCAL CORPORATE AT&T STORE TO HAVE THE PHONE ACTIVATED, THEY ATTEMPTED (for over 2.5 long Hours!!) TO ACTIVATE THIS PHONE. IT WOULD NOT ACCEPT THE AT&T INFO AND PROGRAM TO ACTIVATE IT AND WORK. THEY THEN SENT ME TO THE APPLE STORE AT THE SHOPPING MALL (which was over an hour away!) I had to wait 2.5 hours while a technician looked at the phone and ran test to see whether or not the phone could be activated...
***THE FINAL DECISION WAS THAT THE PHONE HAD BEEN TAMPERED WITH INTERNALLY AND HAD BEEN JAIL BROKEN TO ACCEPT ANOTHER CARRIER AND WOULD NEVER BE ABLE TO BE RESTORED OR REASSIGNED TO AT&T!!!!Read more ›
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53 of 59 people found the following review helpful
I am very disappointed in Amazon"s trade-in process. I submitted a used iPhone for a credit. I wiped it's data and sent it in the prepaid mailer, as instructed. The battery was fully charged and it was working fine.
The company that processed it claimed they could not reset it, they rejected it and sent it back to me. When I opened the box, the battery was almost dead. I recharged it and it works just fine...like new. I restored the data on it with no problem.
They said I could resubmit it. Funny how they would allow me to resubmit it when they declared it DOA. Between the time I sent it and the time I got it back, the trade-in value went down. I see no other explanation for the company not accepting it than the price went down. They simply didn't want to pay the higher price.
I believe Amazon has engaged an unscrupulous contractor to handle its trade-ins.
I'm very disappointed that Amazon doesn't have better control over its business partners. This is the first bad experience I have ever had with Amazon.
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19 of 22 people found the following review helpful
The phone that Amazon sent me was all scratched up, and it honestly looked as if the dropped it a few time then rubbed steel wool on the back of it. Thumbs down. This is one customer that wont be buying from Amazon anymore.
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32 of 40 people found the following review helpful
Though the touch pads are a bit too sensitive and the phone do sometimes 'misbehave' by self-dialing unintended contacts,phone is generally outstanding and meets my expectations.I can't ask for better!
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